Security, Compliance And The Role Of The MSP In Healthcare
Running a successful MSP demands a lot of effort. Running a successful MSP focused on healthcare…even more. This session will examine the demands of healthcare customers and what they are looking for from their managed…
MSP Business Continuity Planning in the Age of the Cloud
MSPs are used to delivering backup as a service offerings to their customers. What may not be familiar is MSPs backing up cloud based applications and data, belong both to customers and internally to the…
Creating A Resilient Business In An Everchanging Ecosystem
New waves of technology like cloud or security are causing shifts in customer demands, causing a ripple effect on your business. How do you maintain a stable business while adapting to the outside pressures to…
Security Personnel Scarcity Will Bolster Managed Security Providers
We've said this before, but human capital is a core strength of the managed services profession and has been for many years. We have also written extensively about the need for MSPs to have a…
This Isn’t The Peak of Managed Services
When you are on a long journey, sometimes you need to stop and look around to take stock of where you are and where you are going. If you have spent any considerable time in…
Customer retention- How does your MSP practice stack up?
Written by Myra Snyder, Sr. Manager, Certifications & Analytics Keeping acquired customers is central to running and building a sustainable managed services business. Even if you are retaining the majority of your customers, how can…

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