Incident Management
Celia Weaver
When I speak to VARs about the managed services industry, it is commonly defined by two key services: network management and security management. However, for VARs that seek to provide managed services to the growing…
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The Power of Accreditation
Charles Weaver
Over the past 6 months we have seen a rise in the number of clients requesting certification, accreditations, seals of approval describing the worthiness of our organization to manage components of their infrastructure or business…
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MSP Insurance
Celia Weaver
Overview What would a managed services provider (MSP) do if it was responsible for a data breach that cost its client millions of dollars? The risk is greater now than ever before. Since February 2005,…
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Selecting Your Outsourcing Vendor
Celia Weaver
Successful vendor selection starts with a pool of viable vendor candidates. But how do you recognize a viable vendor from an unviable vendor? The answer may be found here:
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