MSPs Need to Watch User Access Practices
Charles Weaver
Tata Consultancy Services (TCS), the massive outsourcing provider in India, has just lost a legal battle with one of its clients. At issue in the case was whether a Tata employee improperly used login credentials. Here…
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MSP & Cloud Verify Program Now Issuing SSAE 16, SOC 1 and SOC 2 reports
Charles Weaver
The MSPAlliance today announced they will now be issuing SSAE 16 SOC 1 Type 2 and SOC 2 Type 2 reports for cloud computing and managed services companies. These reports are now part of the MSP…
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Autotask Launches Combined RMM and PSA Platform
Charles Weaver
Building upon it's acquisition of CentraStage, PSA software company Autotask has launched their new platform, combining PSA and RMM capabilities. Designed to optimize the Autotask/CentraStage technologies and steer MSPs away from using other "non-homogenous" platform integrations, Autotask says its…
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IT Spending Decline Could Mean Big Gains For MSPs in 2016
Charles Weaver
No sooner had I given my session at MSPWorld on IT spending (largely based on Gartner's forecast numbers) than I read a story in the Wall Street Journal saying that Gartner has revised it's spending…
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Bridging the gap between cloud applications and storage
Charles Weaver
Your cloud is highly, if not completely, virtualized. So, you need scale and agility that conventional LUN- and volume-based storage, built for physical workloads, just can’t provide. Spending hours mapping applications to LUNs and constantly…
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