Is Your Managed Services Pricing Putting You At Risk?
MSPs put a lot of thought into pricing their managed services offerings. Winning new business is often as much about the pricing as it is about selecting a vendor that the customer trusts. But, what…Read More
Everything all MSP’s do (and don’t) need to know about GDPR! [A more humorous approach]
Presented at MSPWorld 2017 Conference in New Orleans by Nicolas Geudens. Maybe you have already heard of the GDPR, but like most people you prefer to ignore it and hope it goes away. Some people,…Read More
Using Contracts to Manage Customer Expectations
Presented at MSPWorld 2017 Conference in New Orleans by Julie Machal-Fulks. Your client-facing and channel agreements do not have to be an ordeal. Becoming familiar with the contractual provisions and understanding the key terms that protect…Read More