Straight Talk On The Software License Landscape
As more and more of our organization’s software infrastructure is stretched between on premise, public clouds, and hybrid clouds, keeping software in compliance is a more significant challenge than ever before. Sorting through all the…
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Is Your Managed Services Pricing Putting You At Risk?
MSPs put a lot of thought into pricing their managed services offerings. Winning new business is often as much about the pricing as it is about selecting a vendor that the customer trusts. But, what…
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Everything all MSP’s do (and don’t) need to know about GDPR! [A more humorous approach]
Presented at MSPWorld 2017 Conference in New Orleans by Nicolas Geudens. Maybe you have already heard of the GDPR, but like most people you prefer to ignore it and hope it goes away. Some people,…
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Using Contracts to Manage Customer Expectations
Presented at MSPWorld 2017 Conference in New Orleans by Julie Machal-Fulks. Your client-facing and channel agreements do not have to be an ordeal.  Becoming familiar with the contractual provisions and understanding the key terms that protect…
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Reseller Risks for Microsoft SPLA and CSP
Presented at MSPWorld 2017 Conference in New Orleans by Rob Scott. Many MSP’s are considering adding cloud solutions to their menu of services.  The market for hosted software solutions that incorporate or that are built…
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