The Cost of Acquiring New Managed Services Customers
Presented at MSPWorld 2017 Conference in New Orleans by Jim Griffith. This session will cover the importance of understanding customer acquisition models(CAM).  The presentation will include all information necessary to build a CAM, determine the…
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The Data Center is Dead: How the Cloud is Changing Data Center Choices for MSPs
Presented at MSPWorld 2017 Conference in New Orleans by Laz Vekiarides. Clouds and colocation sites have completely changed the data center game. Today, there’s simply no good reason for organizations to build secondary data centers for…
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Scaling your Managed Services for NOC and Help Desk
Presented at MSPWorld 2017 Conference in New Orleans by Staale Swift. What is going on in the market today…. Will provide a recap on the state of the market and its impact on managed service providers.…
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Creating a Competitive MSP Pricing Model
Presented at MSPWorld 2017 Conference in New Orleans by Ryan Vallee. Properly pricing your service is key to business growth. The science to calculating labor cost, overhead, software solution, etc. to achieve a desired margin…
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