Billing portal for MSPs
Celia Weaver
All I am looking for a great customer and billing portal. something that the customer could login and view past pdf bills and pay current amount. I dont mind a manual process I need to…
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Whats wrong with MSP?
Celia Weaver
We are looking still for a good solution to pro actively monitoring and mange our clients. There is stil not one good application. Whatsup, mspcentral, n-able.. Etc.
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Level Platforms & Novell Support
Celia Weaver
I am in need of some Novell assistance with a new client of ours. We use Level Platforms and are having issues getting workstations to communicate WMI info. All clients are XP Pro. Never had…
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Challenge: tracking & billing for time
Celia Weaver
The problem is that our techs sometimes forget to record an interaction with the customer, especially if it is short. Of course, things are often busy and there is always pressure to get more stuff…
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