Managed Lite or Silver Package?
Celia Weaver
Do any of you offer scaled-down managed services? I proposed a full management package to a client that currently uses a competitor on a T&M arrangement. They want to go with me, but my annual…
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Identifying MSP’s to resell for and relationships
Celia Weaver
Hi, We're a relatively established IT service provider in our area. For a couple of years we've operated under the typical small IT firm structure of a handful of techs servicing tickets or providing ongoing…
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What’s Covered?
Celia Weaver
I am struggling with the design of a managed services plan for servers. What is normally covered and what isn't? Would a MS plan cover the labor to recover from a catasropic failure that requires…
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Pricing and Sticker Shock
Celia Weaver
Does anyone have any tips on pricing? I know lots of you price per device. Do you market things that way? What about IT related "projects"? Are small ones included, and bigger ones not? Also,…
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HaaS Leasing Program Providers
Celia Weaver
Would someone be able to point me in the direction of a company that has MSP leasing programs for hardware & software (financing)? Patrick Cannon [size=2][b]Mad River Systems[/b][/size]
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