Survey shows a bright outlook for IT salaries, budgets in 2014 and beyond
Celia Weaver
According to the numbers, 55 percent of IT professionals experienced a pay raise in 2013, averaging a 5.5 percent hike across the board. The importance of technology solutions in the IT world has never been…
Read More
H-P Joins IBM and Cisco in Hunt for Cloud Computing Success
Charles Weaver
It started a few years ago with Cisco engaging with managed service providers to discuss their cloud computing ambitions, then came IBM and followed suit. This week, H-P also announced their intentions to be active…
Read More
Make Delighting Your MSP Customers Job #1 and the Rest Will Fall into Place
Charles Weaver
As the saying goes, “the customer is king,” and businesses who don’t put their customers first often learn this the hard way. This becomes particularly important with cloud services. It’s a brave new world “in…
Read More
What’s the Biggest VAR to MSP Transition Headache?
Charles Weaver
This has been a hotly debated topic for a long time; I mean a really long time. VARs (or any type of break/fix company transitioning into managed services must address a great number of items…
Read More
Michigan Gets it Right on Cloud Tax
Charles Weaver
I think we all should take a look a the state of Michigan and their recent court decision on cloud computing tax. This decision should be a model for how other states handle cloud computing.…
Read More